FlyByTheWay Travel Management
Proprietor: Mayank Bishwas
UDYAM Registration: UDYAM-UP-02-0111819
Address: Aligarh, Uttar Pradesh — 202121, India
Email: info@flybytheway.com
Website: flybytheway.com
As per IT Act 2000 and Consumer Protection (E-Commerce) Rules 2020, grievances may be directed to:
Grievance Officer: Mayank Bishwas
Email: info@flybytheway.com
Response Time: Within 48 hours of receipt
Resolution Time: Within 30 days
If your grievance is not resolved within 30 days, you may approach the Consumer Disputes Redressal Commission or National Consumer Helpline (NCH) at 1800-11-4000.
For BSP-related disputes, contact IATA BSP India at bsp.india@iata.org. ADM disputes must be filed within 15 days of the BSPlink notice via BSPlink dispute module.